Customer Service

Shipping & Delivery

Pier28, Inc. ships worldwide! We always make sure that most products are shipped within 48 hours of placing the order (subject to availability).

Privacy & Security

Please see our Privacy Policy section for more information.

Returns & Replacements

Please see our Returns Policy section for more information.


We've tried to make our ordering system as easy as possible.  Let us know if you have any questions!

Payment, Pricing & Promotions

From time to time we may offer special promotions, stay tuned!

You can always email our support team at, and someone will be in touch soon.